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People can use the staff console only once their Discord account has a role. Add people, change their roles and remove them on Access. On the People tab, the page calls its list of people the whitelist. It shows everyone with staff access, their roles, when they were added and when they last signed in.

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Before you start

  • You need access to assign roles. See How access works.
  • Copy their Discord user ID: in Discord, turn on Settings → Advanced → Developer Mode, then right-click their name and select Copy User ID.

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Check what a role allows

  1. In the sidebar, select System → Access, then the Roles & permissions tab.
  2. Each row is something a person can do, and each column is a role. A tick means the role allows it.
  3. To focus on one role, choose it from All roles, or search with Search permissions. Select a role’s name at the top of its column to see its description and everything it allows.

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Add someone

1

Open Access

In the sidebar, select System → Access. The People tab opens.
2

Start adding

Select Add user to open the Add user to whitelist dialog.
3

Enter their Discord ID

Paste it into Discord ID.
4

Choose their roles

Under Role, tick one or more roles. The list shows only the roles you’re allowed to give, each with its description.
5

Save

Select Add user. “Access granted.” confirms it, and the person appears on the People tab.They can now sign in with Continue with Discord. Until they do, the list may show them as Unknown.
If adding fails, the dialog says why:
  • “Enter a valid Discord ID.”: paste the whole number and nothing else.
  • “This user already has access. Open their record to review it.”: change their roles instead.

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Change someone’s roles

1

Open their record

On the People tab, select the person’s row. A panel shows their roles, when they were added and last signed in, and everything their roles allow.
2

Choose the new roles

Under Change roles, tick or untick roles. The panel shows what the change adds and removes.
3

Save

Select Save roles. “Access saved.” confirms it.
If the change adds access, the person is signed out, and the message reads “Access saved. This user must sign in again.” A change that only removes access applies straight away.
You can’t change your own access, or the access of someone who holds a role you aren’t allowed to give. Their panel has no Change roles list.

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Remove someone’s access

  1. On Access, select the person’s row.
  2. Select Remove from whitelist, then Remove. “Access removed.” confirms it.
They lose staff console access straight away. Their account stays, so they can still use the Player Hub and you can add them again later.

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Next steps

How access works

How roles combine, and when a change takes effect.

The staff console

Send this to new staff: sign in and find your way.